1. What is Restock Order?
When a title is out of stock due to high demand, we will open up restock orders for customers. This means that the title is not yet on hand and available, but replenishment is on the way. We will ship it to you as soon as stock arrives!
2. If I order other books or items with a restock order, will I have to wait until stock arrives before my other orders are delivered?
If the other items are currently available, they will be delivered first. Don’t worry, you don’t have to pay additional shipping fee.
3. How do I complete a restock order transaction?
This will be just like a regular product order: just add the item to cart and checkout!
4. Can I cancel a restock order?
Yes, you may cancel a restock order but we can only refund your payment as a store credit note (for in-store purchases) or convert it into rewards points, which you can use to purchase on our website.
5. I’m a Discount Cardholder. Can I use my discount on a restock order?
Please make sure you have an account at Fully Booked Online and that your discount card has been successfully registered so you can enjoy this discount. The discount card can only be applied to d-coded items.