Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts

ISBN9780143110170
PublisherPenguin Books
Published2017/03/01
Pages352
AuthorDaniel Shapiro
FormatPAPERBACK
Weight0.3 Kg.
Height8.4 in.
Width5.8 in.
Depth0.8 in.

Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts

Daniel Shapiro

PAPERBACK

2017/03/01

Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar.  In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.

Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts

Daniel Shapiro

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Information

ISBN9780143110170
PublisherPenguin Books
Published2017/03/01
Pages352
AuthorDaniel Shapiro
FormatPAPERBACK
Weight0.3 Kg.
Height8.4 in.
Width5.8 in.
Depth0.8 in.

Synopsis

Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar.  In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.

Editorial Reviews

“Shapiro exposes the myth that humans are primarily rational in their decision making. There’s a fundamental conflict between Homo economicus and Homo emoticus – the emotional human being. . . . We tend to make decisions based on emotions – and then come up with rational justifications after the fact. This conclusion leads to an important question: Is it possible to put a price on emotions? . . . As a psychology professor, Dr. Shapiro is uniquely able to address a number of interesting aspects of negotiation the rest of us often forget. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us . . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen.”

– Forbes

“Appealing to rationality isn’t always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict’s more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he’s used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions.”

– Business Insider

“It is important, according to the author, to focus on the space between the conflicting sides in which a solution can be found. Shapiro begins by explaining the ‘Tribes Effect,’ the force that binds each of us to our communal identity. The same beliefs that bring us together, however, also separate us from other tribes. . . . [Shapiro] offers concrete suggestions on ways to break the pull of these emotional forces, build consensus, and finally bridge the gap between conflicting sides when the ultimate goal is reconciliation of the parties. Personal and global anecdotes bring warmth to the narration, and Shapiro’s keen insights give readers a blueprint for successful negotiation.”

– Booklist