Careers

Here at Fully Booked, we’re a never-ending story that keeps adding new characters, which is why we’re always looking for hardworking, bright, and enthusiastic people who share our passion for books. If you think you're up for the challenge, send us your comprehensive resume at hrd@fullybookedonline.com with the subject Job Application - [position]. You may also call our Human Resources Department at 858-7027. Here are some specific jobs that we're looking for today:

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ACCOUNTS RECEIVABLE ASSOCIATE

Work Scope

• Review posting and reporting of Branch/Store sales and deposits 
• Submission and monitoring of Daily Cash Position Report (DCPR) 
• Releasing of Payments to Vendors 
• Monitoring of Accounts Receivable Aging and Creditable Withholding Taxes

Responsibilities

• Prepares daily DCPR and Summary of Undeposited Sales on assigned branches 
• Posts Journal Voucher entries of Sales and Deposits Releases payments to Vendors 
• Records and posts liquidation of Employee advances and monitors unliquidated advances 
• Monitors Creditable Withholding Taxes from customers, credit card companies and other business parties 
• Monitors aging of Accounts Receivable Prepares billing to customers, whenever necessary 
• Submission of Certified Monthly Sales Report to Lessors 
• Prepares fund transfers among Group's bank accounts for disbursements funding 
• Maintains Daily Sales Reports from stores/branches 

Skills/Qualifications

• Graduate of any Business course, preferably with major in Accounting. 
• Fresh graduates are welcome to apply 
• Adept in basic Microsoft Office applications 
• Fluent in written and oral English communication 
• Knowledgeable in Tax treatment of sales 
• Highly organized and keen to details

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BUSINESS TECHNOLOGY DEPARTMENT ASSISTANT  

Primary Responsibilities

• Responsible for supplier coordination (procurement) 
• Management of company IT assets 
• Act as department secretary, assisting with operations and administrative tasks

Skills/Qualifications

• Fresh graduates are welcome to apply 
• Knowledgeable in IT equipment 
• Possesses good verbal and written English communication skills 
• Detail oriented and a team player

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CASHIER

Principal Responsibilities

• Handle transactions with cash register 
• Receive payments in the form of cash, check, or credit card for all merchandise purchased
• Assist customers with various inquiries related to payment, account balance, discounts, or items purchased 
• Balance cash drawer 
• Generate daily sales report 
• Fulfill marketing promotions with relation to transactions (i.e. sales, premiums)

Skills/Qualifications

• Graduate of any four (4) year course 
• Experience in POS transactions 
• Attention to detail
• Has honesty and integrity 
• Strong customer relations skills

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CUSTOMER SERVICE ASSOCIATE

Primary Responsibilities:

• Study products, services, and customer service processes  to address customer inquiries 
• Respond to customer inquiries by understanding inquiries, reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information, verifying customer's understanding of information and answers 
• Record customer inquiries by documenting inquiries and responses in customers' accounts Improve quality service by recommending improved processes; identifying new product and service applications Update job knowledge by participating in educational opportunities 
• Accomplish customer service and organization mission by completing related results as needed 
• Directly interact with customers to provide information on products and/or services, resolve problems, and offer general assistance 
• Handle complaints, document incidents, and report requests for further assistance to superiors

Skills/Qualifications

• Graduate of any four year course 
• Strong customer relations skills 
• Possesses strong verbal and written English communication skills 
• Highly adaptable and organized 
• At least one (1) year experience, preferably in the retail industry

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FOREIGN ACCOUNTS PAYABLE ASSOCIATE

Part time (4-6 months)   

Responsibilities

• Monitors SAP postings of foreign shipments and credit memos 
• Validates invoices based on supporting documents (ex. Payment Request Form, Delivery Receipt, Purchase Order Form) for foreign vendor payments 
• Determines accounts and cost centers, inputs and posts entries for payments in Accounting System of Payments thru Accounts Payable Vouchers 
• Prepares check/fund transfer payments to Foreign Vendors 
• Files check and payment vouchers and other Vendor payment related files 
• Monitors payments for signature and ensures payments are remitted on or before due date 
• Prepares Aging Report for out standing Non Trade Payables Reconciles and confirms account balances with vendors 
• Prepares Foreign Cash Position Report on a weekly basis

Skills/Qualifications

• Graduate of any four (4) year Business course, preferably with major in Accounting 
• Adept in basic Microsoft Office applications 
• Fluent in written and verbal English communication 
• Knowledgeable in Tax treatment of sales 
• Highly organized, detail-oriented, and thorough

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INSTITUTIONAL SALES ASSOCIATE 

Primary Responsibilities

• Direct acquisition, coordination and retention of Fully Booked institutional accounts (schools, corporations, private entities) 
• End-to-end administrative and operational management of assigned corporate accounts (corporate documentation completion, accounting/billing management, assisting in book selection) 
• Coordination with internal department for Direct Sales requirements 
• Coordination and management of book fairs where  
• Regular monitoring of individual sales reports for determined quotas 
• Creation and maximization of sales opportunities during special events and promotions

Skills/Qualifications

• Graduate of Bachelor’s Degree in Marketing or Business related field 
• Adept in basic Microsoft Office applications 
• Impeccable attention to detail, organized, and has excellent multitasking and time management skills 
• Ability to work independently and make sound decisions 
• Possesses strong verbal and written English communication skills 
• Effective communication and negotiation skills 
• Must be willing to travel (for account acquisition and management) 
• At least one (1) year experience in Sales

MAINTENANCE STAFF: PAINTING AND REPAIR WORKS

Principal Responsibilities

• Responsible for painting works, repairs and maintenance of Fully Booked stores 
• Provide regular reports to the Maintenance Manager on all works & assignments given

Skills/Qualifications

• Minimum graduate of any Vocational Course 
• Knowledgeable in surface preparation, paint types and application 
• Resourceful and self-starter 
• At least three (3) years experience on technical work

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RECRUITMENT OFFICER

Principal Responsibilities

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Overall lead for candidate recruitment experience. This includes but is not limited to screening, interviewing, selection, reference checking, offer process and negotiation, and closing.
• Develop job postings, job descriptions, and position requirements
• Management of new recruits (onboarding and new hire process)
• Stay abreast on recruiting trends and recruitment and Human Resources best practices
• Ensure recruitment process is done in accordance with national employment laws and regulations

Skills/Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or related fields
• At least five (5) years of recruitment experience preferred
• Possesses strong verbal and written English and Tagalog communication skills
• Demonstrated ability to establish effective and cooperative working relationships
• Excellent organizational and time management skills
• Comfortable making decisions independently
• Working knowledge of applicant tracking and HRIS systems
• Adept in basic Microsoft Office applications 
• Working knowledge of interview techniques and applicant screening methods
• Deep understanding of employment laws and regulations
• Familiar with a wide variety of sourcing avenues

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VISUAL MERCHANDISER

Principal Responsibilities

• Define, design, and implement creative visual merchandising strategies for the company 
• Execute merchandising strategies by creating and maintaining visual displays in the store windows and on the sales floor across all Fully Booked branches 
• Develop, deliver, and communicate standard display guide and visual merchandising guidelines to stores to promote retail brands, products, and services in-store, in catalogues or online 
• Train the store teams about design concepts, visual display standards, and proper maintenance of the overall visual display effort Producing window displays, signs, interior displays, floor plans, and special promotions displays 
• Work closely with internal functions for strategy development and alignment, and to create visual strategies and promotions 
• Create and develops concepts, graphics, and layouts for product illustrations, promotions, etc. 
• Ensure that right graphic designs, collaterals, or POPs are in place at determined periods 
• Coordinate/work with operations in implementation and monitoring of visual merchandising strategies 
• Directly reporting to Managing Director

Skills/Qualifications

• Bachelor’s Degree in related field (e.g. Architecture, Interior Design, Marketing, Fine Arts, Multimedia Arts) 
• 2-3 years retail experience and retail space planning preferred, or similar work experience 
• Has excellent skills in graphic design applications 
• Has an eye for design and color Must have good drawing and design abilities 
• Creative, imaginative, and energetic 
• Visual/spatial awareness and manual dexterity 
• Strong interest in current and future design trends, art, and design 
• Has good communication skills and engages well with a range of teams 
• Effective communication and negotiation skills in English and Tagalog

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Doriana Food Group is also looking for sweet new additions to the family. Here are the current job openings:

CASHIER

Principal Responsibilities

• Responsible for handling cash transaction, maintaining, managing, and organizing the cash department within the Press Cafe restaurant.

Skills/Qualifications

• Graduate of Vocation Diploma, Short Course Certificate, Bachelor's Degree in Hotel and Restaurant Management or equivalent. 
• Preferably with at least 6 months of experience in Food and Beverage Industry. 
• Possess strong verbal and written communication skills of the English language and able to communicate with different audiences. 
• Can provide outstanding service to customers and shows positive attitude.   

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COOK

Principal Responsibilities

• Prepare, cook, and present food quickly and efficiently. 
• Ensures the high level of food quality, consistency and satisfaction.

Skills/Qualifications

• Graduate of Vocation Diploma, Short Course Certificate, Bachelor's Degree in Hotel and Restaurant Management or equivalent. 
• Preferably with at least 6 months of experience in Food and Beverage Industry. 
• Possess strong verbal and written communication skills of the English language and able to communicate with different audiences. 
• Can provide outstanding service to customers and shows positive attitude.   

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FOOD ATTENDANT/BARISTA

Responsible for providing customers with prompt service, quality food and beverages, maintaining a clean and comfortable store environment. Contributes to overall success of the company by providing excellent customer service.

Principal Responsibilities   

• Delivers excellent customer service by having a “customer comes first attitude” 
• Mastery of product information, promotions and store's current stock levels 
• Fulfills customer orders (punching orders in POS, communicating effectively with busperson, kitchen and bar staff) while ensuring smooth operations and guest satisfaction 
• Perform side duties and other assignments given by line manager 
• Help other areas of the restaurant such as answering telephones and completing financial transactions 
• Maintain grace under pressure during periods of high volume or unusual events to maintain a clean and comfortable store environment 
• Daily workplace preparation from setting up workstation, to prepping products and equipment prior to operating hours 
• Maintain and management of kitchen products, equipment, and stocking of service station 
• Maintain a clean and organized workplace 
• Anticipate customer and store needs by constantly evaluating environment and customer cues 
• Compliance with company operational policies and procedures including health and sanitation, safety and security 
• Contributes to positive team environment 

Skills/Qualifications

• Graduate of Hotel and Restaurant Management, or other relevant courses 
• Able to communicate well in English with guests, management, and team members 
• Maintain concentration and think clearly even in high volume or stressful environments 
• Provide outstanding service to customers respectfully and shows positive attitude. 
• Attentive to the customer's needs and provide necessary information on customer questions and inquiries 
• Knowledgeable in cash handling and POS transactions 
• Exposure in Mediterranean cuisine is an advantage 
• At least one (1) year of related experience in F&B industry   

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SALES AND MARKETING ASSOCIATE

Principal Responsibilities

• Assists the Sales & Marketing Manager in creating digital materials for all brands for marketing materials 
• Regular monitoring and reporting of online brand performance

Skills/Qualifications