Careers

E-COMMERCE MARKETING ASSOCIATE

Responsibilities:

• Researches and implements new ways to merchandise on online retail platforms

• Assist E-Commerce Marketing Manager in all preparations leading up to sales campaign activities

• Regular QA of SEO tags, collection tags, related products, up-sell products

• Approves customer reviews of products

• In collaboration with the Digital Marketing Team, sources and uploads product photos to supplement main cover photos or product photos uploaded by Inventory team

• Refreshes highlighted collections on all e-commerce home pages

• Coordinate with Category buyers and Store Operations for needed inventory for key e-commerce sales campaigns

• Coordinate with Category buyers and Warehouse team regarding stock arrival for Pre-Order and Restock Order titles.

• Encode Promotional Campaign titles/key titles on Facebook Catalog, in coordination with the Digital Marketing Team.

Qualifications:

• Graduate of Management, Business Administration, Marketing, and related courses

• Detail-oriented and creative

• Must have intermediate skills in MS Word & Powerpoint and must be adept in MS Excel

• Familiar with Canva, Photoshop, or other editing software

• Must be fluent in verbal and written English and intermediate in verbal and written Tagalog

• Familiar with online retail

• Adept at online platforms

GENERAL ACCOUNTANT

Responsibilities:

• Prepares monthly schedules of Balance Sheet accounts.
• Prepares monthly schedules of Income Statement analysis.
• Prepares monthly Income Statement of the Group.
• Assists in the preparation of the Group's annual budgeting and forecasting.
• Maintains Group's Fixed Assets Register.
• Monitors contracts review status.
• Maintains Group's contract database.
• Performs other duties as assigned.

Qualifications:

• Graduate of any Business course, preferably with a major in Finance or Accounting.
• Preferably CPA
• Minimum of 3 years of relevant experience
• Knowledge in Accounting Systems, and General Finance
• Highly organized, and keen on details
• Proven experience in the Maintenance of Accounting Books and Ledgers, and Practical Accounting
• Proficient in MS Office
• Expert in MS Excel
• Excellent communication skills in English – Oral and Written
• Can start ASAP

Foreign Accounts Payable Associate

Responsibilities:

• Verifies validity and correctness of invoices from Foreign Vendors, as well as proper charging to appropriate accounts and cost centers.
• Processes payments to Foreign Vendors within the due date (or discount date, if applicable).
• Prepares and monitors Group's Foreign Cash Position and Foreign Currency funding requirements.
• Monitors SAP postings of foreign shipments and credit memos.
• Prepares check/fund transfer payments to Foreign Vendors.
• Validates invoices based on supporting documents (i.e., Payment Request Form, Delivery Receipt, Purchase Order Form) for Foreign Vendor payments.
• Determines accounts and cost centers, inputs, and posts entries for payments in Accounting System of payments thru Accounts Payable Vouchers.

Qualifications:

• Graduate of Finance and Accounting-related course
• At least 1 year of related experience
• Adept in Microsoft applications
• Knowledge in SAP is an advantage
• Knowledgeable in tax treatment of vendor payments
• Highly organized and keen on details

BUSINESS TECHNOLOGY QUALITY ASSURANCE

Responsibilities: 

• Create and organize QA documents and activities such as QA checklist
• Perform QA items on the QA checklist 
• Work with the programmer on ensuring the quality of the app produced 
• Product quality management 
• Lead and manage QA activities for assigned projects/ activities during project implementations 

Qualifications: 

• Graduate of Computer Science 
• Fresh graduate; at least 1 year of work experience is an advantage
• Good communication skills, oral and written

BUSINESS TECHNOLOGY DEPARTMENT ASSISTANT

Responsibilities

• Assist in leading a team of highly qualified agents to hit key operational and performance metrics
• Attend to escalated concerns on the online and e-commerce platforms
• Assist the performance of the on-site team’s tasks
• Provide assistance as needed to the other teams in the department
• Ensures that Requisition and Procurement cycle activities are properly accomplished
• Get quotation from IT Suppliers for procurement
• Secretarial work for Department Managers (CTO, IT Manager, Assistant IT Manager)
• Assist Department personnel in organizing trainings, and meetings (including venue and other related items) with Business Units (Department Customers)

Qualifications:

Should have at least units in a BS in Computer Secretarial or Associate course in a related field

• Project management, Basic Technical knowledge, Reports Generation
• Knowledgeable in business operations that normally involve software tools like finance, HR, inventory, retail and distribution store operations, sales and marketing.
• Passion for Excellence, leadership, strong customer relationship management, and equipment or program knowledge

BUSINESS TECHNOLOGY PROJECT MANAGER 

Primary Responsibilities:

• Responsible for providing project planning and management for established IT projects. 
• Ensure that projects are completed to specification, within an established time frame and budget. 
• Assist the Chief Technology Officer in implementing the IT projects of the company in support of business initiatives as part of the company Technology Roadmap.
• Manages project milestones using Agile/Scrum methodology 
• Promote best practices in Project Management through educating junior personnel with tools, processes, and frameworks in project delivery. 

Skills/Qualifications:

• Bachelor’s Degree in Computer Science, or related IT field 
• At least 2 to 3 years experience as Project Manager handling IT software development implementation projects 
• Well-versed in Agile and Scrum methodology, project management tools and system development 
• Possess excellent written and oral communication skills 
• Excellent organizational and time management skills
• Comfortable making decisions independently

TALENT ACQUISITION SPECIALIST 

Responsibilities:

• Liaising with internal departments to determine recruitment needs.
• Determining selection criteria, hiring profiles, and job requirements for vacant positions.
• Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms
• Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments.
• Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates.
• Preparing hiring forecasts as part of the company's strategic planning.
• Documenting processes and fostering good relationships with potential candidates and past applicants.
• Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.

Qualifications:

• Bachelor's degree in human resources management, or similar.
• At least 3 years of experience as a talent acquisition specialist, or similar
• Ability to liaise with internal departments and develop hiring strategies and profiles.
• Advanced knowledge of effective hiring platforms that attract suitable applicants.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.
• Proficiency in documenting processes and keeping up with industry trends.
• Excellent interpersonal and communication skills.

BRANCH CASHIER

Responsibilities:

• Receives payments in the form of cash, check or credit card transactions for all merchandises purchased / rendered.
• Assists customer with various question typically related to payment, account balance or item purchased.
• Balances cash drawer
• Provides the daily sales report
• Prepares and performs cash and check deposits. Receives and records cash and check payments from credit care companies
• Prepares relevant cash and accounting related reports, such as credit charge slip summary, EWT summary, and O.R.
• Performs store opening and closing activities, and provides assistance in counter operations.
• Performs retail services by:
• Processing cash and sales transactions accurately and according to established procedures
• Processing sales transactions including departmental, sponsorship, and general charges
• Processing refunds, returns and exchanges of texts and merchandise according to established policies while being attentive to the benefit of the Bookstore operation and reputation as well as customer satisfaction.
• Demonstrating maximum awareness of the impact of errors on the Bookstore’s financial well- being and promptly taking corrective action when necessary and notifying buyers of SKU or pricing problems

Qualifications:

• At least College level of any course
• At least 1 year experience in POS transactions
• Good communication and interpersonal skills
• Attention to detail
• Has honesty and integrity
• Strong customer service skills
• Willing to be assigned in BGC, Taguig City
• Can start ASAP
  
  

BOOK SPECIALIST (knowledgeable in basic Japanese language)

Responsibilities:

• Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
• Arranges and displays books and merchandise in the respective sections
• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
• Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

• College level
• At least 1 year related experience
• Book savvy
• Excellent customer service skills
• Pleasing personality
• Knowledgeable in merchandise display
• Organizational skills
• Knowledge in inventory procedure

BOOK SPECIALIST

Responsibilities:

• Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
• Arranges and displays books and merchandise in the respective sections
• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
• Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

• College level
• 1 year related experience
• Book savvy
• Excellent customer service skills
• Pleasing personality
• Knowledgeable in Merchandise display
• Organizational skills
• Knowledge in inventory procedures
• Amenable to work in BGC, Taguig City

Customer Care Associate

Responsibilities:

• Respond to customer inquiries across various online channels within 36 hours
• Assist customers with requests such as but not limited to reservation, transfer, special order, returns, etc.
• Able to prioritize inquiries and anticipate customer requests and responses

Qualifications:

• At least 2 years in College
• Knowledgeable in Microsoft Office programs
• Must be fluent in verbal and written English and intermediate in verbal and written Tagalog
• Familiar with online retail and courier processes
• Adept at online platforms
• Fresh Graduates are encouraged to apply
• Amenable to work in BGC, Taguig

Customer Care Assistant Team Lead

Responsibilities

• Assist in leading a team of highly qualified agents to hit key operational and performance metrics
• Attend to escalated concerns on the online and e-commerce platforms
• Assist the performance of the on-site team’s tasks
• Provide assistance as needed to the other teams in the department

Qualifications:

• College Graduate, at least 6 months in a customer-facing role
• Proficient in Microsoft Office Programs
• Ability to prioritize and execute initiatives to maximize team impact
• Ability to conduct feedback sessions to provide constructive criticism
• Able to resolve customer concerns quickly and efficiently
• Amenable to work in BGC, Taguig