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Here at Fully Booked, we’re a never-ending story that keeps adding new characters, which is why we’re always looking for hardworking, bright, and enthusiastic people who share our passion for books. If you think you're up for the challenge, send us your comprehensive resume at [email protected] with the subject Job Application - [position]. You may also call our Human Resources Department at 858-7027. Here are some specific jobs that we're looking for today:
ASSISTANT BUYER – PROFESSIONAL CATEGORY
Responsibilities:
Select and provide range that will sell in the store of suppliers assigned by the Head Buyer
Maintain healthy stock of assigned suppliers – review sales regularly and manage stock levels
Analyze consumer buying patterns by means of sales history and predicting future trends through research
Assist Head Buyer in allocation of incoming shipments according to stock turn performance of subcategories (change quarterly)
Maintain good relationships and meet with local reps and international suppliers for updates
Send orders to specific suppliers assigned by Head Buyer
Help Head Buyer in liaising with shop personnel to ensure titles and range supply meets demand
Qualification:
Graduate of any four-year course, preferably Management or Business related field
At least 1 year of related experience in the retail industry
Adept in MS Office applications
Strong and effective verbal and written English communication
Good market research and analytical skills
Good negotiation skills
Strategic/Process Development
ENCODER – CATEGORY BUYING TEAM
Responsibilities:
Encodes frontlist and backlist titles/items as needed and assigned by the Head Buyers
Make sure all titles/items are in the right category/subcategory as advised by the buyers
Make sure the information on title/item is correct.
Assist Head Buyers on any changes on suppliers and/or publisher’s list and title/item information
Assist Head Buyers on tagging the Item Property fields as required and needed
Coordinate with relevant departments on new titles for encoding and changes on price list and returns
Qualification:
Graduate of any four-year course
At least 6 months of relevant work experience
Adept in MS Office application
Has good verbal and written English communication skills
Detail-oriented with good organizational skill
Has an average typing speed of 40 words per minute
ACCOUNTS RECEIVABLE ASSOCIATE
Responsibilities:
Review, posting, and reporting of Branch/ Store sales and deposits
Submission and monitoring of Daily Cash Position Report
Releasing of Payments to Vendors
Monitoring of Accounts Receivable Aging and Creditable Withholding Taxes
Records and posts liquidation of Employee advances and monitors unliquidated advances
Submission of Certified Monthly Sales Report to Lessors within the due date
Qualifications:
Graduate of any Business course, preferably with a Major in Finance or Accounting
Tax treatment of Sales
Highly organized
Keen to details
With at least 1-year work experience
ACCOUNTS PAYABLE ASSOCIATE
Responsibilities:
Verifies validity and correctness of invoices from Foreign Vendors, as well as proper charging to appropriate accounts and cost centers.
Prepares and monitors Group's Foreign Cash Position and Foreign Currency funding requirements.
Validates invoices based on supporting documents for Foreign Vendor payments.
Determines accounts and cost centers, inputs, and posts entries for payments in Accounting System of payments thru Accounts Payable Vouchers
Qualifications:
Graduate of Finance and Accounting-related course
At least 1 year of related experience
Knowledge in SAP is an advantage
Knowledgeable in tax treatment of vendor payments
AUDIT ASSOCIATE
Responsibilities:
Performs various financial and operational audit procedures to ensure internal controls are implemented within the Group.
Reports key findings and provides branch/department performance based on conducted audits.
Provides recommendations for improvement of internal controls, financial reporting, and Group operations.
Conducts business understanding and process walkthroughs for audit reference.
Conducts monthly financial and operational audits of stores and departments within the Group.
Conducts ad hoc financial and operational audits of departments within the Group.
Conducts investigation on reported fraud and other financial/operational issues that require independent assurance.
Witnesses and reviews physical inventory counts within the Group.
Witnesses and reviews store opening (first day) and closure (last day) procedures.
Witnesses and reviews disposal of fixed assets and inventories (whenever applicable).
Witnesses destruction of confidential files, pertaining to internal and/or external parties.
Documents findings and recommendations through audit reports presented to the branch/department.
Follows through and documents resolution of audit findings.
Proposes additions to and improvements of audit programs and procedures.
Performs other duties as assigned.
Skills/Qualification:
Any Business course, preferably with a major in Internal Audit, Business Administration, Finance, or Accounting.
Accounting Systems
Business and process walkthroughs
Development of audit program and procedures
Highly observant and organized
Keen attention to details
Process improvements
Risk assessment
1 – 2 years of work experience in the same field.
PROCUREMENT ASSISTANT
Responsibilities:
Create purchase order and canvass sheets
Coordinates with requesting department and vendor on any purchasing related requests
Processing of purchase documents such as DR invoices and PRFS
Process, maintain and handle general supplies
Receiving of Deliveries and other documents
Qualifications:
Graduate of any Business program
With extensive experience in the field of purchasing
Willing to work on-site
With supplier database of the same industry (preferred but not required)
BUSINESS TECHNOLOGY QUALITY ASSURANCE
Responsibilities:
Create and organize QA documents and activities such as QA checklist
Perform QA items on the QA checklist
Work with the programmer on ensuring the quality of the app produced
Product quality management
Lead and manage QA activities for assigned projects/ activities during project implementations
Qualifications:
Graduate of Computer Science
Fresh graduate; at least 1 year of work experience is an advantage
Good communication skills, oral and written
BUSINESS TECHNOLOGY DEPARTMENT ASSISTANT
Responsibilities:
Assist in leading a team of highly qualified agents to hit key operational and performance metrics
Attend to escalated concerns on the online and e-commerce platforms
Assist the performance of the on-site team’s tasks
Provide assistance as needed to the other teams in the department
Ensures that Requisition and Procurement cycle activities are properly accomplished
Get quotation from IT Suppliers for procurement
Secretarial work for Department Managers (CTO, IT Manager, Assistant IT Manager)
Assist Department personnel in organizing trainings, and meetings (including venue and other related items) with Business Units (Department Customers)
Qualifications:
Should have at least units in a BS in Computer Secretarial or Associate course in a related field
Knowledgeable in business operations that normally involve software tools like finance, HR, inventory, retail and distribution store operations, sales and marketing.
Passion for Excellence, leadership, strong customer relationship management, and equipment or program knowledge
BUSINESS TECHNOLOGY PROJECT MANAGER
Primary Responsibilities:
Responsible for providing project planning and management for established IT projects.
Ensure that projects are completed to specification, within an established time frame and budget.
Assist the Chief Technology Officer in implementing the IT projects of the company in support of business initiatives as part of the company Technology Roadmap.
Manages project milestones using Agile/Scrum methodology
Promote best practices in Project Management through educating junior personnel with tools, processes, and frameworks in project delivery.
Skills/Qualifications:
Bachelor’s Degree in Computer Science, or related IT field
At least 2 to 3 years experience as Project Manager handling IT software development implementation projects
Well-versed in Agile and Scrum methodology, project management tools and system development
Possess excellent written and oral communication skills
Excellent organizational and time management skills
Comfortable making decisions independently
BUSINESS TECHNOLOGY TECHNICAL SUPPORT
Responsibilities:
Provide technical support to users by diagnosing and correcting problems
Receive, log and track all calls from users related to network, printing and PC issues
Monitor and operate computer equipment and peripherals, perform routine maintenance that includes cleaning hardware
Organize and maintain various IT files and the hardware and software inventory
Ensure proper storage of IT Asset and coordinate with ATS Officer for proper recording to achieve accurate Inventory monitoring and distribution
Perform backups
Qualifications:
College level/ College graduate
Have at least units in a BS in Computer Information Systems or Associate courses in a related field
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
TALENT ACQUISITION OFFICER
Responsibilities:
Liaising with internal departments to determine recruitment needs.
Determining selection criteria, hiring profiles, and job requirements for vacant positions.
Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms
Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments.
Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates.
Preparing hiring forecasts as part of the company's strategic planning.
Documenting processes and fostering good relationships with potential candidates and past applicants.
Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.
Qualifications:
Bachelor's degree in human resources management, or similar.
At least 3 years of experience as a talent acquisition specialist, or similar
Ability to liaise with internal departments and develop hiring strategies and profiles.
Advanced knowledge of effective hiring platforms that attract suitable applicants.
Exceptional ability to screen candidates, compile shortlists and interview candidates.
Experience in creating awareness of the company brand and establishing professional relationships with candidates.
Proficiency in documenting processes and keeping up with industry trends.
Excellent interpersonal and communication skills.
EMPLOYEE ENGAGEMENT AND RELATIONS ASSOCIATE
Responsibilities:
Assist the Employee Engagement and Relations Officer in the developing, monitoring, and evaluating employee engagement tools and strategies
Assist in preparing and organizing employee-employer engagement events
Prepare necessary payment requisition form, coordinate with the supplier for event needs, coordinate with the areas/departments for event guidelines, and assist in the execution of the event, alongside with the Employee Engagement and Relations Officer
Assist in the content management of the company’s internal communication platforms
Assist the Employee Engagement and Relations Officer in receiving, filing, handling, and monitoring of employee complaints and grievances, incident reports, NTEs/NODs, and other related disciplinary records.
Assist in receiving, filing, and monitoring of notices of resignation from employees
Assist in updating necessary employee records such as, promotion, compensation adjustment, employment status, transfer of location or company and other personnel change necessary
Qualifications:
Graduate of BS/BA Psychology, Human Resource Management, Behavioral Science, Communication, and/or other related fields
At least one-year experience in rolling out employee engagement activities and corporate events
At least one-year experience in performing employee relation functions
At least one-year experience in handling internal communications or something similar
Working knowledge on MS Office, Adobe Photoshop or Canva, Google Apps and/or related software or apps
Excellent interpersonal and communication skills and able to interact with different levels in the organization
Personable with good organizing skills, can do multi-tasking and with a professional bearing
LEARNING & DEVELOPMENT ASSOCIATE
Responsibilities:
Assists in evaluating employees' skills and performance quality.
Assists in designing and implementing training needs
Coordinates logistical requirements for training sessions
Assists in organizing training sessions specific to various roles in the company.
Ensure that new hire employees receive appropriate introductory training
Assists in preparing all training instructional materials.
Qualifications:
A degree in education, psychology or a related field.
Prior experience in HR or training management.
Excellent communication skills.
Proficiency with Microsoft Office.
Excellent planning and time management skills.
EVENTS ASSOCIATE
Responsibilities:
Provides technical and logistical support for events
Coordinates with partners, authors, other departments, suppliers, etc. during events
When needed, liases and follows-up with clients for venue rentals
Provides on-the-ground assistance and supervision during in-person events
Streaming and/or recording virtual events
Tracks post-event statistics in internal tracking system
Supports the marketing team, helps in planning campaigns, projects, and events
Performs additional tasks assigned by the events manager or team lead
Qualifications:
Level: Undergraduate course
Preferred course: Skills specific - marketing, communications, advertising, theater, literature, etc.
Proactive
Effective verbal and communication skills
Detail oriented
CUSTOMER SERVICE ASSOCIATE
Responsibilities:
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
Customer service associates directly interact with customers to provide information on products and/or services, resolve problems, and offer general assistance. Associates handle complaints, document incidents, and report requests for further assistance to superiors
Records customer inquiries by documenting inquiry and response in customers' accounts
Prepares for customer inquiries by studying products, services, and customer service processes
Qualifications:
At least 2 years in College/ College Degree
Knowledgeable in Microsoft Office programs
Must be fluent in verbal and written English and intermediate in verbal and written Tagalog
Strong analytical and planning skills
BRANCH CASHIER
Responsibilities:
Receives payments in the form of cash, check or credit card transactions for all merchandises purchased / rendered.
Assists customer with various question typically related to payment, account balance or item purchased.
Balances cash drawer
Provides the daily sales report
Prepares and performs cash and check deposits. Receives and records cash and check payments from credit care companies
Prepares relevant cash and accounting related reports, such as credit charge slip summary, EWT summary, and O.R.
Performs store opening and closing activities, and provides assistance in counter operations.
Performs retail services by:
Processing cash and sales transactions accurately and according to established procedures
Processing sales transactions including departmental, sponsorship, and general charges
Processing refunds, returns and exchanges of texts and merchandise according to established policies while being attentive to the benefit of the Bookstore operation and reputation as well as customer satisfaction.
Demonstrating maximum awareness of the impact of errors on the Bookstore’s financial well- being and promptly taking corrective action when necessary and notifying buyers of SKU or pricing problems
Qualifications:
At least College level of any course
At least 1 year experience in POS transactions
Good communication and interpersonal skills
Attention to detail
Has honesty and integrity
Strong customer service skills
Willing to be assigned in BGC, Taguig City
Can start ASAP
BOOK SPECIALIST (knowledgeable in basic Japanese language)
Responsibilities:
Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
Arranges and displays books and merchandise in the respective sections
Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises
Qualifications:
College level
At least 1 year related experience
Book savvy
Excellent customer service skills
Pleasing personality
Knowledgeable in merchandise display
Organizational skills
Knowledge in inventory procedure
BOOK SPECIALIST
Responsibilities:
Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
Arranges and displays books and merchandise in the respective sections
Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises