Careers

IT ASSISTANT

Responsibilities:

• Administrative and secretarial functionalities within the department
• Coordination with IT Suppliers for procurement processing
• Coordination with Business Units (Department Customers) for inter-department policies and implementation

Qualifications:

• Graduate of BS in Computer Secretarial or Associate course in a related field
• Minimum of 2 years relevant experience
• MS Office expertise should be intermediate level
• Excellent communication skills
• Project management skills
• Basic Technical knowledge
• Reports Generation
• Knowledgeable on business operations that normally involve software tools like finance, HR, inventory, retail and distribution store operations, sales and marketing.
• Amenable to work in BGC, Taguig City

HR ASSOCIATE

Responsibilities:

• Mainly administrative in nature, entails tasks such as documenting grievances, absences, terminations, compensation information, and performance reports.
• Maintain employee records (soft and hard copies)
• Prepare paperwork for HR policies and procedures
• Process employees’ requests and provide relevant information
• Coordinate HR projects, meetings and training seminars
• Handles communication of the Department regarding official announcements and cascading of policies
• Receives & investigate incident reports concerning employee related cases.
• Creates and issues Notice to Explain and Notice of Disciplinary Action and other related documents

Qualifications:

• Graduate of Psychology, Human Resource Management, Behavioral Sciences or related course
• Minimum of 1 year experience in the related field.
• Ability to communicate clearly with Supervisors and Managers
• Highly organized in record handling
• Demonstrates good judgement, attention to details, and dealing with complexity
• Excellent interpersonal skills
• Excellent in communication skills: Oral, written, and active listening
• Understanding of data confidentiality
• Ability to work quickly and accurately
• Amenable to work in BGC, Taguig City

GENERAL ACCOUNTANT

Responsibilities:

• Prepares monthly schedules of Balance Sheet accounts.
• Prepares monthly schedules Income Statement analysis.
• Prepares monthly Income Statement of the Group.
• Assists in preparation of Group's annual budgeting and forecasting.
• Maintains Group's Fixed Assets Register.
• Monitors contracts review status.
• Maintains Group's contract database.
• Performs other duties as assigned.

Qualifications:

• Graduate of any Business course, preferably with major in Finance or Accounting.
• Preferably CPA
• Minimum of 3 years relevant experience
• Knowledge in Accounting Systems, and General Finance
• Highly organized, and keen to details
• Proven experience in Maintenance of Accounting Books and Ledgers, and Practical Accounting
• Proficient in MS Office
• Expert in MS Excel
• Excellent communication skills in English – Oral and Written
• Can start ASAP

CUSTOMER SERVICE TEAM LEAD

RESPONSIBILITIES

• Oversees, leads and trains Customer Service Associates
• Investigate customer issues/concerns and create mutually beneficial solutions
• Handles major incidents that cannot be resolved by the Customer Service Associates
• Communicate with customers via chat, phone, and email.
• Assist in hiring, training, and coaching of Customer Service Associates
• Works with management on customer service and process improvements initiatives
• Creates and monitor reports about customer interaction

QUALIFICATIONS

• Must possess at least Bachelor’s degree in any field
• At least 3 years experience in the related field
• Excellent in written and oral communication skills
• Excellent interpersonal skills
• Knowledgeable in customer service, operations and business trends
• Proven leadership skills
• Has positive attitude, empathy and willingness to serve
• Excellent multi-tasking and organizational skills
• Ability to delegate and see the big picture

BRANCH CASHIER

Responsibilities:

• Receives payments in the form of cash, check or credit card transactions for all merchandises purchased / rendered.
• Assists customer with various question typically related to payment, account balance or item purchased.
• Balances cash drawer
• Provides the daily sales report
• Prepares and performs cash and check deposits. Receives and records cash and check payments from credit care companies
• Prepares relevant cash and accounting related reports, such as credit charge slip summary, EWT summary, and O.R.
• Performs store opening and closing activities, and provides assistance in counter operations.
• Performs retail services by:
• Processing cash and sales transactions accurately and according to established procedures
• Processing sales transactions including departmental, sponsorship, and general charges
• Processing refunds, returns and exchanges of texts and merchandise according to established policies while being attentive to the benefit of the Bookstore operation and reputation as well as customer satisfaction.
• Demonstrating maximum awareness of the impact of errors on the Bookstore’s financial well- being and promptly taking corrective action when necessary and notifying buyers of SKU or pricing problems

Qualifications:

• At least College level of any course
• At least 1 year experience in POS transactions
• Good communication and interpersonal skills
• Attention to detail
• Has honesty and integrity
• Strong customer service skills
• Willing to be assigned in BGC, Taguig City
• Can start ASAP
  
  

BOOK SPECIALIST

Responsibilities:

• Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
• Arranges and displays books and merchandise in the respective sections
• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
• Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

• College level
• 1 year related experience
• Book savvy
• Excellent customer service skills
• Pleasing personality
• Knowledgeable in Merchandise display
• Organizational skills
• Knowledge in inventory procedures
• Amenable to work in BGC, Taguig City

ACCOUNTS PAYABLE ASSOCIATE (FOREIGN)

Responsibilities:

• Monitors SAP postings of foreign shipments and credit memos.
• Validates invoices based on supporting documents (i.e., Payment Request Form, Delivery Receipt, Purchase Order Form) for Foreign Vendor payments.
• Determines accounts and cost centers, inputs and posts entries for payments in Accounting System of payments thru Accounts Payable Vouchers.
• Prepares check/fund transfer payments to Foreign Vendors.
• Files Check and Payment Vouchers and other Vendor payment related files.
• Monitors payments for signature and ensures payments are remitted on or before due date (discount due date, if applicable).
• Prepares Aging Report for Outstanding Non Trade Payables.
• Reconciles and confirms account balances with Vendors.
• Prepares Foreign Cash Position Report on a weekly basis and whenever as necessary.
• Performs other duties as assigned

Qualifications:

• Graduate of any Business course, preferably with major in Finance or Accounting.
• Minimum of 2 years relevant experience
• Knowledge in Accounting Systems
• Highly organized and keen to Details
• Proficient in MS Office
• Excellent communication skills in English – Oral and Written
• Amenable to work in BGC, Taguig
• Can start ASAP

BUSINESS TECHNOLOGY PROJECT MANAGER 

• Responsible for providing project planning and management for established IT projects. 
• Ensure that projects are completed to specification, within an established time frame and budget. 
• Assist the Chief Technology Officer in implementing the IT projects of the company in support of business initiatives as part of the company Technology Roadmap.
• Manages project milestones using Agile/Scrum methodology 
• Promote best practices in Project Management through educating junior personnel with tools, processes, and frameworks in project delivery. 

Skills/Qualifications:

• Bachelor’s Degree in Computer Science, or related IT field 
• At least 2 to 3 years experience as Project Manager handling IT software development implementation projects 
• Well-versed in Agile and Scrum methodology, project management tools and system development 
• Possess excellent written and oral communication skills 
• Excellent organizational and time management skills
• Comfortable making decisions independently

SENIOR FULL STACK WEB DEVELOPER

• Design functional and cost effective end to end (front-end; back-end) website architecture and server-side applications 
• Assist in reviews of new technologies in E-Commerce and Web Development
• Assist the Chief Technology Officer in implementing the Web Initiatives of the company as part of the company Technology Roadmap.

• Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• At least 5-8 years solid Developer background
• Experienced using any advanced JavaScript libraries and frameworks. 
• Experienced with REST APIs
• Knowledgeable on code versioning tools (Git), Microsoft Server SQL/MySQL Databases, Plugins Integration & API Integrations
• Has the ability to work independently 
• Experience in E-Commerce is an advantage

AUDIT STAFF

Responsibilities

• Performs various financial and operational audit procedures to ensure internal controls are implemented within the Group.
• Reports key findings and provides branch/department performance based on conducted audits.
• Provides recommendations for improvement of internal controls, financial reporting and Group operations.
• Conducts business understanding and process walkthroughs for audit reference.
• Conducts monthly financial and operational audits of stores and departments within the Group.
• Conducts ad hoc financial and operational audits of departments within the Group.
• Conducts investigation on reported fraud and other financial/operational issues that require independent assurance.
• Witnesses and reviews physical inventory counts within the Group.
• Witnesses and reviews store opening (first day) and closure (last day) procedures.
• Witnesses and reviews disposal of fixed assets and inventories (whenever applicable).
• Witnesses destruction of confidential files, pertaining to internal and/or external parties.
• Documents findings and recommendations through audit reports presented to the branch/department.
• Follows through and documents resolution of audit findings.
• Proposes additions to and improvements of audit programs and procedures.
• Performs other duties as assigned.

Skills/Qualification

• Any Business course, preferably with major in Internal Audit, Business Administration, Finance or Accounting.
• Accounting Systems
• Business and process walkthroughs
• Development of audit program and procedures
• Highly observant and organized
• Keen attention to details
• Process improvements
• Risk assessment
• 1 – 2 years of work experience on the same field.
  
  

TECHNICAL SUPPORT STAFF

Responsibilities:

• Monitor and operate computer equipment and peripherals, perform routine maintenance that includes cleaning hardware.
• Organize and maintain various IT Files and the hardware and software inventory Perform Back-ups
• Operate Standard office equipment
• Provide technical support to users by diagnosing and correcting problems
• Perform complex computer operation tasks acting under general supervision, assist the development of operations procedures
• Receive log and track all calls from users related to network, printing and PC issues.
  
  

Skills/Qualification

• Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
• Required skill(s): computer literate, team player, good communication skills.
• Required language(s): English
• 1-2 years’ work experience.
• Full-Time position(s) available.

E-COMMERCE MARKETING MANAGER