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Careers

Here at Fully Booked, we’re a never-ending story that keeps adding new characters, which is why we’re always looking for hardworking, bright, and enthusiastic people who share our passion for books. If you think you're up for the challenge, send us your comprehensive resume at [email protected] with the subject Job Application - [position]. You may also call our Human Resources Department at 858-7027. Here are some specific jobs that we're looking for today:


ASSISTANT BUYER – PROFESSIONAL CATEGORY

Responsibilities:

  • Select and provide range that will sell in the store of suppliers assigned by the Head Buyer
  • Maintain healthy stock of assigned suppliers – review sales regularly and manage stock levels
  • Analyze consumer buying patterns by means of sales history and predicting future trends through research
  • Assist Head Buyer in allocation of incoming shipments according to stock turn performance of subcategories (change quarterly)

  • Maintain good relationships and meet with local reps and international suppliers for updates
  • Send orders to specific suppliers assigned by Head Buyer

  • Help Head Buyer in liaising with shop personnel to ensure titles and range supply meets demand

Qualification:

  • Graduate of any four-year course, preferably Management or Business related field
  • At least 1 year of related experience in the retail industry
  • Adept in MS Office applications  
  • Strong and effective verbal and written English communication
  • Good market research and analytical skills
  • Good negotiation skills
  • Strategic/Process Development

 


ENCODER – CATEGORY BUYING TEAM

Responsibilities:

  • Encodes frontlist and backlist titles/items as needed and assigned by the Head Buyers
  • Make sure all titles/items are in the  right category/subcategory as advised by the buyers
  • Make sure the information on title/item is correct.
  • Assist Head Buyers on any changes on suppliers and/or publisher’s list and title/item information
  • Assist Head Buyers on tagging the Item Property fields as required and needed
  • Coordinate with relevant departments on new titles for encoding and changes on price list and returns

Qualification:

  • Graduate of any four-year course
  • At least 6 months of relevant work experience
  • Adept in MS Office application
  • Has good verbal and written English communication skills
  • Detail-oriented with good organizational skill
  • Has an average typing speed of 40 words per minute

 


ACCOUNTS RECEIVABLE ASSOCIATE

Responsibilities:

  • Review, posting, and reporting of Branch/ Store sales and deposits
  • Submission and monitoring of Daily Cash Position Report
  • Releasing of Payments to Vendors
  • Monitoring of Accounts Receivable Aging and Creditable Withholding Taxes
  • Records and posts liquidation of Employee advances and monitors unliquidated advances
  • Submission of Certified Monthly Sales Report to Lessors within the due date

Qualifications:

  • Graduate of any Business course, preferably with a Major in Finance or Accounting
  • Tax treatment of Sales
  • Highly organized
  • Keen to details
  • With at least 1-year work experience

ACCOUNTS PAYABLE ASSOCIATE

Responsibilities:

  • Verifies validity and correctness of invoices from Foreign Vendors, as well as proper charging to appropriate accounts and cost centers.
  • Prepares and monitors Group's Foreign Cash Position and Foreign Currency funding requirements.
  • Validates invoices based on supporting documents for Foreign Vendor payments.
  • Determines accounts and cost centers, inputs, and posts entries for payments in Accounting System of payments thru Accounts Payable Vouchers

Qualifications:

  • Graduate of Finance and Accounting-related course
  • At least 1 year of related experience
  • Knowledge in SAP is an advantage
  • Knowledgeable in tax treatment of vendor payments


AUDIT ASSOCIATE

Responsibilities:

  • Performs various financial and operational audit procedures to ensure internal controls are implemented within the Group.
  • Reports key findings and provides branch/department performance based on conducted audits.
  • Provides recommendations for improvement of internal controls, financial reporting, and Group operations.
  • Conducts business understanding and process walkthroughs for audit reference.
  • Conducts monthly financial and operational audits of stores and departments within the Group.
  • Conducts ad hoc financial and operational audits of departments within the Group.
  • Conducts investigation on reported fraud and other financial/operational issues that require independent assurance.
  • Witnesses and reviews physical inventory counts within the Group.
  • Witnesses and reviews store opening (first day) and closure (last day) procedures.
  • Witnesses and reviews disposal of fixed assets and inventories (whenever applicable).
  • Witnesses destruction of confidential files, pertaining to internal and/or external parties.
  • Documents findings and recommendations through audit reports presented to the branch/department.
  • Follows through and documents resolution of audit findings.
  • Proposes additions to and improvements of audit programs and procedures.
  • Performs other duties as assigned.

Skills/Qualification:

  • Any Business course, preferably with a major in Internal Audit, Business Administration, Finance, or Accounting.
  • Accounting Systems
  • Business and process walkthroughs
  • Development of audit program and procedures
  • Highly observant and organized
  • Keen attention to details
  • Process improvements
  • Risk assessment
  • 1 – 2 years of work experience in the same field.


PROCUREMENT ASSISTANT

Responsibilities:

  • Create purchase order and canvass sheets
  • Coordinates with requesting department and vendor on any purchasing related requests
  • Processing of purchase documents such as DR invoices and PRFS
  • Process, maintain and handle general supplies
  • Receiving of Deliveries and other documents

Qualifications:

  •  Graduate of any Business program
  • With extensive experience in the field of purchasing
  • Willing to work on-site
  • With supplier database of the same industry (preferred but not required) 

BUSINESS TECHNOLOGY QUALITY ASSURANCE

Responsibilities: 

  • Create and organize QA documents and activities such as QA checklist
  • Perform QA items on the QA checklist 
  • Work with the programmer on ensuring the quality of the app produced 
  • Product quality management 
  • Lead and manage QA activities for assigned projects/ activities during project implementations 

Qualifications: 

  • Graduate of Computer Science 
  • Fresh graduate; at least 1 year of work experience is an advantage
  • Good communication skills, oral and written


BUSINESS TECHNOLOGY DEPARTMENT ASSISTANT

Responsibilities:

  • Assist in leading a team of highly qualified agents to hit key operational and performance metrics
  • Attend to escalated concerns on the online and e-commerce platforms
  • Assist the performance of the on-site team’s tasks
  • Provide assistance as needed to the other teams in the department
  • Ensures that Requisition and Procurement cycle activities are properly accomplished
  • Get quotation from IT Suppliers for procurement
  • Secretarial work for Department Managers (CTO, IT Manager, Assistant IT Manager)
  • Assist Department personnel in organizing trainings, and meetings (including venue and other related items) with Business Units (Department Customers)

Qualifications:

  • Should have at least units in a BS in Computer Secretarial or Associate course in a related field
  • Project management, Basic Technical knowledge, Reports Generation
  • Knowledgeable in business operations that normally involve software tools like finance, HR, inventory, retail and distribution store operations, sales and marketing.
  • Passion for Excellence, leadership, strong customer relationship management, and equipment or program knowledge



BUSINESS TECHNOLOGY PROJECT MANAGER 

Primary Responsibilities:

  • Responsible for providing project planning and management for established IT projects. 
  • Ensure that projects are completed to specification, within an established time frame and budget. 
  • Assist the Chief Technology Officer in implementing the IT projects of the company in support of business initiatives as part of the company Technology Roadmap.
  • Manages project milestones using Agile/Scrum methodology 
  • Promote best practices in Project Management through educating junior personnel with tools, processes, and frameworks in project delivery. 

Skills/Qualifications:

  • Bachelor’s Degree in Computer Science, or related IT field 
  • At least 2 to 3 years experience as Project Manager handling IT software development implementation projects 
  • Well-versed in Agile and Scrum methodology, project management tools and system development 
  • Possess excellent written and oral communication skills 
  • Excellent organizational and time management skills
  • Comfortable making decisions independently


BUSINESS TECHNOLOGY TECHNICAL SUPPORT

Responsibilities:

  • Provide technical support to users by diagnosing and correcting problems
  • Receive, log and track all calls from users related to network, printing and PC issues
  • Monitor and operate computer equipment and peripherals, perform routine maintenance that includes cleaning hardware
  • Organize and maintain various IT files and the hardware and software inventory
  • Ensure proper storage of IT Asset and coordinate with ATS Officer for proper recording to achieve accurate Inventory monitoring and distribution
  • Perform backups

Qualifications:

  • College level/ College graduate
  • Have at least units in a BS in Computer Information Systems or Associate courses in a related field
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills; 

TALENT ACQUISITION OFFICER 

Responsibilities:

  • Liaising with internal departments to determine recruitment needs.
  • Determining selection criteria, hiring profiles, and job requirements for vacant positions.
  • Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms
  • Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments.
  • Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates.
  • Preparing hiring forecasts as part of the company's strategic planning.
  • Documenting processes and fostering good relationships with potential candidates and past applicants.
  • Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.

Qualifications:

  • Bachelor's degree in human resources management, or similar.
  • At least 3 years of experience as a talent acquisition specialist, or similar
  • Ability to liaise with internal departments and develop hiring strategies and profiles.
  • Advanced knowledge of effective hiring platforms that attract suitable applicants.
  • Exceptional ability to screen candidates, compile shortlists and interview candidates.
  • Experience in creating awareness of the company brand and establishing professional relationships with candidates.
  • Proficiency in documenting processes and keeping up with industry trends.
  • Excellent interpersonal and communication skills.


EMPLOYEE ENGAGEMENT AND RELATIONS ASSOCIATE

Responsibilities:

  • Assist the Employee Engagement and Relations Officer in the developing, monitoring, and evaluating employee engagement tools and strategies

  • Assist in preparing and organizing employee-employer engagement events
  • Prepare necessary payment requisition form, coordinate with the supplier for event needs, coordinate with the areas/departments for event guidelines, and assist in the execution of the event, alongside with the Employee Engagement and Relations Officer
  • Assist in the content management of the company’s internal communication platforms
  • Assist the Employee Engagement and Relations Officer in receiving, filing, handling, and monitoring of employee complaints and grievances, incident reports, NTEs/NODs, and other related disciplinary records.
  • Assist in receiving, filing, and monitoring of notices of resignation from employees
  • Assist in updating necessary employee records such as, promotion, compensation adjustment, employment status, transfer of location or company and other personnel change necessary

Qualifications:

  • Graduate of BS/BA Psychology, Human Resource Management, Behavioral Science, Communication, and/or other related fields
  • At least one-year experience in rolling out employee engagement activities and corporate events
  • At least one-year experience in performing employee relation functions
  • At least one-year experience in handling internal communications or something similar
  • Working knowledge on MS Office, Adobe Photoshop or Canva, Google Apps and/or related software or apps
  • Excellent interpersonal and communication skills and able to interact with different levels in the organization
  • Personable with good organizing skills, can do multi-tasking and with a professional bearing


LEARNING & DEVELOPMENT ASSOCIATE

Responsibilities:

  • Assists in evaluating employees' skills and performance quality.
  • Assists in designing and implementing training needs
  • Coordinates logistical requirements for training sessions
  • Assists in organizing training sessions specific to various roles in the company.
  • Ensure that new hire employees receive appropriate introductory training
  • Assists in preparing all training instructional materials.

Qualifications:

  • A degree in education, psychology or a related field.
  • Prior experience in HR or training management.
  • Excellent communication skills.
  • Proficiency with Microsoft Office.
  • Excellent planning and time management skills.

EVENTS ASSOCIATE

Responsibilities:

  • Provides technical and logistical support for events
  • Coordinates with partners, authors, other departments, suppliers, etc. during events
  • When needed, liases and follows-up with clients for venue rentals
  • Provides on-the-ground assistance and supervision during in-person events
  • Streaming and/or recording virtual events
  • Tracks post-event statistics in internal tracking system
  • Supports the marketing team, helps in planning campaigns, projects, and events
  • Performs additional tasks assigned by the events manager or team lead

Qualifications:

  • Level: Undergraduate course
  • Preferred course: Skills specific - marketing, communications, advertising, theater, literature, etc.
  • Proactive
  • Effective verbal and communication skills
  • Detail oriented


CUSTOMER SERVICE ASSOCIATE

Responsibilities:

  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
  • Customer service associates directly interact with customers to provide information on products and/or services, resolve problems, and offer general assistance. Associates handle complaints, document incidents, and report requests for further assistance to superiors
  • Records customer inquiries by documenting inquiry and response in customers' accounts
  • Prepares for customer inquiries by studying products, services, and customer service processes

Qualifications:

  • At least 2 years in College/ College Degree
  • Knowledgeable in Microsoft Office programs
  • Must be fluent in verbal and written English and intermediate in verbal and written Tagalog
  • Strong analytical and planning skills


BRANCH CASHIER

Responsibilities:

  • Receives payments in the form of cash, check or credit card transactions for all merchandises purchased / rendered.
  • Assists customer with various question typically related to payment, account balance or item purchased.
  • Balances cash drawer
  • Provides the daily sales report
  • Prepares and performs cash and check deposits. Receives and records cash and check payments from credit care companies
  • Prepares relevant cash and accounting related reports, such as credit charge slip summary, EWT summary, and O.R.
  • Performs store opening and closing activities, and provides assistance in counter operations.
  • Performs retail services by:
  • Processing cash and sales transactions accurately and according to established procedures
  • Processing sales transactions including departmental, sponsorship, and general charges
  • Processing refunds, returns and exchanges of texts and merchandise according to established policies while being attentive to the benefit of the Bookstore operation and reputation as well as customer satisfaction.
  • Demonstrating maximum awareness of the impact of errors on the Bookstore’s financial well- being and promptly taking corrective action when necessary and notifying buyers of SKU or pricing problems

Qualifications:

  • At least College level of any course
  • At least 1 year experience in POS transactions
  • Good communication and interpersonal skills
  • Attention to detail
  • Has honesty and integrity
  • Strong customer service skills
  • Willing to be assigned in BGC, Taguig City
  • Can start ASAP



BOOK SPECIALIST (knowledgeable in basic Japanese language)

Responsibilities:

  • Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
  • Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
  • Arranges and displays books and merchandise in the respective sections
  • Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
  • Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

  • College level
  • At least 1 year related experience
  • Book savvy
  • Excellent customer service skills
  • Pleasing personality
  • Knowledgeable in merchandise display
  • Organizational skills
  • Knowledge in inventory procedure


BOOK SPECIALIST

Responsibilities:

  • Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
  • Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
  • Arranges and displays books and merchandise in the respective sections
  • Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
  • Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

  • College level
  • 1 year related experience
  • Book savvy
  • Excellent customer service skills
  • Pleasing personality
  • Knowledgeable in Merchandise display
  • Organizational skills
  • Knowledge in inventory procedures
  • Amenable to work in BGC, Taguig City


February Fully Booked Picks

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